Clinic operations, intelligently managed.
A healthcare CRM and operations platform with medical aid claims automation, ICD-10 coding assistance, NHI readiness, and POPIA-compliant patient management. Built for multi-location clinics that lose revenue to claim rejections.
89%
Patient Retention
-62%
No-Show Reduction
34%
Lead Conversion
20h/wk
Admin Hours Saved
Everything you need to run med.
Medical Aid Claims
Real-time EDI claims to Discovery, Bonitas, GEMS, and Momentum. Smart ICD-10 coding assistant reduces rejections. Benefits pre-checking.
Appointment Engine
Online booking with practitioner availability, automated SMS and email reminders, and no-show tracking with follow-up triggers.
Patient CRM
Complete profiles with visit history, treatment notes, document uploads, and communication logs. POPIA-compliant data handling throughout.
Lead Pipeline
Track enquiries from first contact to booked appointment. Automated nurture sequences for leads that go cold.
NHI Readiness Module
HL7/FHIR-compliant data export, dual-system compliance tracking, and preparation tools for National Health Insurance transition.
Compliance Reporting
Automated consent management, data retention policies, and audit trails satisfying POPIA and healthcare regulatory requirements.
Up and running in minutes.
Sign Up
One-time passwordless login via OTP. No forms, no friction — you're in.
Configure
Add your team, branding, products. Defaults are sensible; overrides are optional.
Operate
Run your med business end-to-end. Dashboard, pipeline, billing — one platform.
The problem
Practices lose significant revenue to medical aid claim rejections from ICD-10 coding errors and tariff mismatches. Patient records span spreadsheets, paper files, and legacy desktop systems. NHI looms.
Our answer
Med Hub automates the claims pipeline, centralises patient management, and prepares practices for NHI — turning admin burden into revenue recovery.
Built for South Africa
Only 16% of SA has private health insurance, yet the private sector employs ~79% of doctors. Legacy systems (Medemass, Panacea) are aging. Cloud competitors charge R1,200–R3,000+/month. NHI creates a disruption window.
Metrics that matter.
89%
Patient Retention
-62%
No-Show Reduction
34%
Lead Conversion
20h/wk
Admin Hours Saved
Frequently asked questions
R299 per user per month. All features included — claims automation, appointment engine, patient CRM, NHI readiness, compliance reporting. Add a branded website for R299/month extra.
Yes. Med Hub is fully cloud-based and works on any device with mobile data. Patient records, appointments, and claims are always accessible.
Yes. Patients can request appointments via WhatsApp and receive automated confirmations, reminders, and follow-ups — reducing no-shows by up to 62%.
Med Hub is cloud-native at R299/user/month vs R1,200-R3,000+ for legacy systems. No desktop installation needed, works on any device, and includes NHI readiness tools that legacy systems lack.
Yes. Real-time EDI claims to Discovery, Bonitas, GEMS, Momentum, and other major schemes with smart ICD-10 coding that reduces rejections.
Fully. Med Hub includes automated consent management, data retention policies, and complete audit trails satisfying both POPIA and HPCSA requirements.
Yes. Med Hub supports multi-location practices with unified patient records, cross-location appointment booking, and consolidated reporting.
Yes. The NHI Readiness Module includes HL7/FHIR-compliant data export and dual-system compliance tracking to prepare your practice for the transition.
No contracts. Med Hub is month-to-month. Cancel anytime with no penalties or exit fees.
Yes. We support CSV import and can assist with migration from Medemass, Panacea, GoodX, and other systems.
Yes. Med Hub tracks CPD requirements per practitioner with automated reminders for HPCSA compliance deadlines.
Med Hub includes medication dispensing tracking with stock levels, expiry monitoring, and reorder alerts for practices that dispense.
Yes. Role-based access means receptionists handle bookings and billing while practitioners focus on clinical notes and prescriptions — all in the same system.
Yes. Templates for medical certificates, sick notes, and referral letters are built in with auto-populated patient details.
Med Hub uses bank-grade encryption, role-based access controls, and stores data on secure cloud infrastructure. Full audit trails track every access to patient records.
Ready to run med smarter?
Join GP practices operators using Med Hub to manage their entire business.